FAQs

Frequently asked questions

How do waterproof socks work?

Waterproof socks keep feet dry by preventing water from seeping through the fabric. They achieve this purpose by utilizing a waterproof and breathable membrane as middle layer of the socks.

 

This does not mean that the out shell of the socks will repel water or be dry, but you should expect that your feet stay warm and dry underneath these socks. 

Do the feet sweat with the socks ?

The two elements of the waterproof breathable membrane work together to keep the feet dry, with the waterproofing keeping water out and the breathable properties ensuring that the moisture created as you sweat is allowed to escape out of the sock. I've hiked in these socks for 13 miles through mud and rivers without any issues.

Are they comfortable?

Yes! Their decent thickness provides shock absorption and long-lasting comfort. Soft materials prevent blisters and uncomfortable chafing.

Which style should I choose?

Different activities will require different thickness and sock length, but our CORE series is always the most popular style for most activities and almost all weather.

If I'm between two sizes, what size should I buy?

If you are in between sizes, we recommend to choose a larger size.

How do you wash water proof socks?

Hand wash or machine wash below 40℃.
Drip dry.
Do not bleach, iron or dry clean.

How to make a return?

To help us assist you as quickly as possible, please complete the form with as much detail as you can. Here is the link: https://www.randysun.com/pages/return-policy

I am an influencer. How to have a collaboration with RANDY SUN?

Thank you for your attention. Please email  via service@randysun.com

I would like to make a bulk order.

Thank you for your interest in RANDY SUN items! Please email our sales team via sales@randysun.com for all inquiries.